Household Carer and Laundry Co-ordinator

KYN • Full-time • Whitchurch, GB • 4m ago

Household Carer & Laundry Coordinator - Days - Permanent

£12.42 per hour, 40.15hours per week

KYN BICKLEY, Bickley Park Rd, Bromley BR1 2AZ

About KYN

KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

Our first home, KYN BICKLEY, opened in February 2023. KYN BICKLEY is an 86-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining; and inviting outdoor terraces overlooking landscaped gardens bordered by woodland. We have a further three care homes in development in London.

About the opportunity:

As a Household Carer & Laundry Coordinator you will be responsible for:

Laundry

To be responsible for the day-to-day management of laundry room whilst ensuring all uniforms and laundry supplies are cleaned to the highest standards
To ensure compliance with instructions issued by the Head Housekeeper regarding the use of laundry equipment, materials and chemicals
To ensure all laundry related queries are answered promptly and in a professional manner
To undertake all laundry duties to the highest possible standard
To ensure resident satisfaction where possible and report any complaints to the Head Housekeeper immediately
To ensure that all residents and their family members feel at home in a comfortable, cared for, well maintained and impeccable environment
To collect and sort soiled and fouled linen into correct categories
To operate all laundry equipment safely
To ensure all resident items are laundered, checking the labels for correct washing and ironing instructions
To ensure all personal clothing items are clearly marked with the resident's name, and if not, re-mark before returning to the resident's room
To sort and return laundered items to residents' rooms or appropriate linen cupboards
To make certain that the laundry equipment and laundry area is clean
To replenish auto dosing detergents and additives
To contribute towards the induction and training of new team members

Care

To support the Nurse and Household Care Lead in delivering the highest standards of person-centred care to individuals who call a KYN residence their home whilst preserving their dignity, respect, and wellbeing
To understand personal care planning and taking responsibility for all aspects of care e.g. infection control, moving and handling training
To ensure the highest standard of individualised person-centred care and attention is given to residents in the home
To ensure residents are treated with dignity, privacy, and respect at all times
To promote residents' independence and respect their choices and preferences as reflected in their care plan and through daily conversations
To assist residents with their personal care for example, washing, dressing and assistance to use the toilet according to their individual abilities and care needs
To undertake minor medical duties which may include oral care, skin care (application of topical creams), catheter care and end of life care
To ensure along with your team that our residents' medical, physical, social, and emotional needs are met
Use of medical equipment, including hoists, commodes, profiling beds and slide sheets
To create a nurturing environment where our residents and their family members feel loved, happy, safe, and secure
To ensure residents participate in any decisions about their care to promote an exceptional quality of life in a nurturing and beautiful environment
To understand personal care planning, including signs and symptoms of infections; how to assist with incontinence; awareness and reporting of swallowing difficulties
To support residents at mealtimes; particularly those who require assistance
To encourage residents to participate in recreational activities and help provide physical and mental stimulation
To help, support and develop new and less experienced Household Carers
To attend clinical supervision sessions as arranged by the relevant Registered Nurse
To maintain the confidentiality of information regarding residents, visitors, and team members
To attend and actively participate in team meetings
To issue a daily report to the person in charge at the end of each shift concerning the care delivered to your designated residents, noting any changes
To promptly communicate any concerns that have been raised whilst working with the residents to the appropriate member of the senior team
To provide a ‘warm welcome' to all new residents, new team members and all visitors and to familiarise them with the home
Support residents to participate in the home's Life Enrichment and Wellbeing activities programme
Lead and document daily activities within the household which complement the core Life Enrichment and Wellbeing programme. These activities will promote physical activity and provide mental stimulation, (training will be provided for this)
Provide and document meaningful conversation with residents as part of daily care provision
To take responsibility for all aspects of care e.g., infection control, moving and handling training
To be responsible for the Health and Safety of self, other team members, residents and visitors under the Health and Safety regulations
To promptly report any hazards or potential hazards to the person in charge or take other appropriate actions within the remit of your training and knowledge
To attend all statutory training sessions and any other relevant training sessions
To adhere to all KYN's policies and procedures

About you:

You will be patient with the ability to deal with difficult situations with tact and diplomacy
You will be an effective team player who builds professional and trusting relationships with every member of the team, ensuring they feel valued
You will have excellent attention to detail and an ability to anticipate problems before they arise
You will have the ability to resolve complaints, investigate and manage incidents effectively and efficiently
You will be a compassionate, empathetic, kind, and caring individual

Our commitment to you: