Are you an experienced Team Manager, overseeing a team of Support worker's within a Supported Living service, who thrives on providing bespoke care to vulnerable adults with complex needs?
If so, then look no further as we are currently looking for a driven Team Manager to join us here at IBC Health care within our Mansfield Supported Living Services.
- Role: Team Manager - Supported Living Services
- Pay Rate: £13.91 Per Hour
- Contract: 42 hours per week with rotational on-call cover
Requirements: A driving licence and access to your own vehicle is needed for this specific role.
Previous Team Leader or equivelent experiance is a must.
Duties Include
- To be accountable on managing your own time efficiently to fulfil your duties.
- To be flexible in supporting Service Manager/Registered Manager on Ad-Hoc duties as of when required.
- To lead by example and develop effective teams within the service.
- Develop a positive working environment which nurtures and rewards good practice through a
- programme of training and development.
- To regularly conduct good quality supervisions, appraisals, and meetings for all direct team members, in line with business policies and procedures.
- Complete regular compliance audits, including on the electronic management systems.
- To deputise across other services within region as of when required.
- To conduct regular spot checks and observations across services to ensure quality of care deliverables are meeting business expectations.
- To provide emotional support and debriefings to the PWS and employees.
- To be an advocate for staff development by providing regular support and guidance.
- To support services during times of hardship or crisis.
- To ensure good quality working relationships are built and maintained between staff and the individuals they are supporting.
- Support the Service Manager/Registered Manager to organise and document team meetings.
- Work with the recruitment team to ensure the recruitment and retention of staff with a positive
- value base and person-centred approach on the guidance of Service Manager/ Registered Manager.
- Provide support and guidance to the staff team, by ensuring effective communication is always maintained.
- To support the Service Manager/Registered Manager to ensure staff complete all mandatory and refresher training.
- To identify and source person specific training/ additional training through the L&D team.
- Provide support with concerns meetings on guidance from Service Manager/Registered Manager.
- To oversee all probation meetings as required.
- To manage change effectively and encourage a flexible working environment with the staff team to adopt these changes.
- To cover out of hours on call support (rotating schedule amongst management team)
- To be accountable on managing service rotas in line with budgeted hours.
- To work in collaboration with the mobilization team on transitioning new services.
- To develop robust and collaborative relationships with family members and all external stakeholders.
- To participate on external and internal meetings.
Person Specifications
- 2 year’s experience as a Team Leader/Deputy Manager within a Supported Living Function for Adults with complex needs (desirable).
- Must have a minimum of 2 Years experience within a Senior Support Worker / Support worker role, supporting Adults with complex needs and behaviours that challenge.
- To be able to think creatively on activities that will benefit the engagement of the PWS.
- Calm natured and patient Good communication skills
- Good problem-solving skills·
- Strong organisation skills, with an understanding of Rota Management, good with prioritisation and working across Multiple sites.
- Good People Management experience, supporting and directly managing a Team of Support Workers and Senior Support Worker
- Key attention to detail on compliance, updating Care plans and Incident report. Ability and proven track record of leading a team by example.
- Must hold a valid UK driving licence.
- Ability to represent yourself and the business within a professional manner.
- Must be familiar with using Care Management Systems - Preferably Nourish
Benefits When Working With IBC.
- Competitive Salary.
- Fully paid Comprehensive Training and induction programmes.
- Career development and progression opportunities.
- Funded Qualifications such as Diplomas levels 2,3,4 & 5.
- Free access to Udemy courses to enhance your skills and learning.
- Reward and Recognition schemes - including Star Performer of the Month and long service awards.
- Spot Bonuses to reward colleagues for going above and beyond their job duties.
- Financial rewards from time to time for your participation in our engagement surveys.
- Casual Dress
- Paid Holidays (28 days Inc Bank Holidays)
- Blue Light Card
- Daily Fruit provided at work.
- Free period products on site.
- Access to Bike to work scheme.
- Employee assistance programme.
- Enhanced maternity and paternity payments.
- Enhanced leave allowance towards Fertility treatments.
INDMP
