The Practice Manager will lead the transformation of the Practice in alignment with the improvement plan, ensuring the delivery of high-quality services to patients through efficient day-to-day operations and effective financial management. You will need the vision, adaptability, and drive to meet practice targets and respond proactively to changes in the healthcare environment.
Collaborating with the Omnes Leadership team and practice staff, you will facilitate and guide the development of the practice team. You will play a key role in shaping the direction of the practice, ensuring its continued success. Your leadership will foster a unified vision and a cohesive team culture, driving positive engagement and output from staff.
Main Duties
Guide and support the practice through periods of change both internal and external.
Ensure the achievement of Quality and Outcomes Framework targets, KPI’s, and all local and national Enhanced Services requirements by effectively managing and driving performance across the team.
Registered CQC Manager responsible for ensuring regulatory compliance and maintaining high-quality standards within the practice.
Monitor and review progress on all relevant quality indicators, ensuring all targets are met within agreed timelines.
Consider options, produce plans, business cases and desired outcomes, deliver the improvement plan, develop budgets and undertake negotiations as required.
Ensure a positive and improving relationship with the Care Quality Commission and ICB and other bodies as required. Ensure that protocols and policies are developed, maintained and adhered to, in line with company policies.
Manage and provide leadership for all practice staff, ensuring that clear lines of reporting, delegation, and communication exist, and that appraisals and staff development are given priority to develop a motivated and effective team. Work with the staff to develop a culture of continuous improvement and professional curiosity.
Oversee all patient relationship management including the involvement of patients in practice development plans and communication to patients and stakeholders. Attend and support the PPG by positive leadership and a listening ear.
Ensure that key protocols are understood and implemented within the organisation, to include Clinical Governance, Significant Event Reporting and reviews, Infection Control and Complaints.
Provide the overall financial management of the Practice to ensure profitability and financial probity in accordance with financial guidelines and legislation.
Role Requirements
Experience of working in General Practice or a similar healthcare environment in a senior management position
Experience of financial management
Experience of working with large multi-disciplinary teams
Practical experience of managing and motivating people
Practical experience of managing Health and Safety at work
Experience of strategic business planning
Excellent management and IT skills
Experience of change management, implementation and performance management
Experience of working with the CQC
Benefits
25 days holiday plus bank holidays
Excellent work / Life balance
NHS Discount & Support Schemes
Employee Assistance Program
Sick Pay
Enhanced maternity and paternity leave
Salary sacrifice electric car scheme
Life insurance 3 x salary
Healthcare cash plan
Cycle to work scheme.
Charitable giving scheme
An extra day off to celebrate your birthday.
Occupational Health Support
Who We Are
Omnes Healthcare Limited are a growing organisation that have been operating within the NHS since 2006 offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare, we are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience
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Seniority level
Director
Employment type
Full-time
Job function
Consulting, Information Technology, and Sales
Industries
Hospitals and Health Care
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