Registered Manager

Role Overview:

As a Registered Manager, you will oversee all aspects of our domiciliary care and supported living services. This includes ensuring compliance with CQC standards, managing day-to-day operations, and leading a team to deliver high-quality care. You will drive continuous improvement, ensure services meet regulatory standards, and contribute to the growth and success of the organization.

Key Responsibilities:

• Lead and support care staff to ensure high-quality, person-centered care.
• Motivate and mentor the team to maintain a positive, professional, and caring attitude.
• Ensure staff are trained and supported through regular supervision.
• Ensure services meet all CQC standards and regulatory requirements.
• Regularly monitor care delivery and systems to ensure high-quality standards are met.
• Lead preparations for CQC inspections and maintain a good rating.
• Oversee the creation and review of care plans to meet the individual needs of each person.
• Promote a culture where service users are treated with respect, dignity, and encouraged to maintain independence.
• Identify opportunities for service improvement and expansion.
• Work with senior management to implement growth strategies and stay competitive.
• Assist in the development of new services and business plans.
• Organise regular staff training and development opportunities.
• Ensure team members have the necessary skills and knowledge to provide exceptional care.
• Support staff progression and career development within the company.
• Build and maintain positive relationships with service users, their families, and external professionals.
• Represent the company at meetings and events to promote services and expand networks.
• Utilise Microsoft Office (Word, Excel, PowerPoint, Outlook) for documentation, reporting, and communication.

What We Are Looking For:

• Proven experience in senior care management or a similar role in an assisted living or nursing home environment.
• Strong knowledge of medication administration protocols and health regulations.
• Excellent leadership skills with the ability to motivate and manage a diverse team.
• Compassionate approach to care and commitment to enhancing residents' quality of life.
• Level 5 Diploma in Leadership for Health and Social Care or equivalent qualification.
• Understanding of CQC regulations and ability to maintain compliance.
• Excellent communication skills and ability to build strong relationships.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) for reporting, documentation, and communication.

Essential Requirements:

• Level 5 Diploma in Leadership for Health and Social Care or equivalent qualification (essential).
• Experience as a CQC Registered Manager or in a similar management role.
• Driving license is preferred.