Community Triage and Response Nurse

As the demand for District Nursing services is increasing, it is vital that our referral centres are proactive in the planning & management of unscheduled care.

An exciting new opportunity has arisen for an enthusiastic, motivated & experienced Community Nurse to join our Integrated Community Team (ICT) within the referral centre.

This is a new role to support the current demands of the community nursing service which will guide and inform future service development.

The referral centre promotes a dynamic and innovative way of working, in the triaging and response to patient referrals. You will complement our current team of professionals, assisting with the day to day running of the referral centre and supporting patients by responding to unscheduled calls following appropriate clinical triage and geographical planning. This will involve shift working within the core hours of the community nursing service between 8am-8pm and will also require occasional weekend support. As the ideal candidate for this post you would be an experienced and highly competent registered nurse looking for a new challenge and seeking an opportunity to make a real difference, ensuring you are professionally accountable and responsible for patients’ care.

The post holder will be based in the referral centre at Independent Living Centre and primarily work across Cheltenham locality. However, being part of our wider ICT, this may also provide the opportunity to work across different nursing teams. The role involves visiting patients in their own homes, who require assessment and intervention with a view to prevent any deterioration or unnecessary hospital admission. You will also be working collaboratively with the wider multidisciplinary team to support the management of complex health and social care needs.

If you are looking for somewhere you can make a real difference and are passionate about keeping people well and supported in their own homes, a career with us may be just what you’re looking for. At Gloucestershire Health & Care NHS Foundation Trust, we can provide you with a dynamic, person- centred environment, where you will be empowered to support patients with complex conditions, adopting a personalised approach to patient care that maximises independence, choice and control.

We welcome applications from newly qualified nurses

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

About

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%
  
  

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.

For further details / informal visits contact: Name: Sian Ryan Job title: Community Manager Email address: sian.ryna@ghc.nhs.uk Telephone number: 03004216421