Recruitment Checklist: CQC & QCS Compliance Guide

  • Care Training
  • By Kate Skitakova
  • Published on June 18

Recruitment Check List - The Basics 

A comprehensive recruitment checklist for busy registered managers in line with CQC and QCS guidance involves several key steps. Here is a detailed checklist to help streamline the recruitment process while ensuring compliance with CQC standards:

Job Description and Advertisement

  • Create a detailed job description outlining responsibilities, required qualifications, and skills.
  • Advertise the position on appropriate platforms (e.g., job boards, company website, social media).

Application and Screening

  • Review applications and resumes to shortlist candidates who meet the essential criteria.
  • Conduct initial screening calls to verify candidate suitability.

Interview Process

  • Prepare interview questions that assess both technical skills and cultural fit.
  • Include a panel interview to ensure diverse perspectives in the evaluation.
  • Document interview feedback for each candidate.

Background Checks and References

  • Perform Disclosure and Barring Service (DBS) checks for all potential hires.
  • Verify references from previous employers to confirm employment history and performance.
  • Ensure the right to work in the UK by checking appropriate documentation (e.g., passport, visa).

Offer and Contract

  • Prepare and send offer letters detailing the job role, salary, and terms of employment.
  • Draft employment contracts that comply with legal and regulatory requirements.

Onboarding

  • Create an induction plan covering company policies, role-specific training, and introductions to the team.
  • Provide necessary equipment and access (e.g., IT systems, office space).

Compliance and Record-Keeping

  • Maintain a recruitment file checklist ensuring all required documentation is collected and stored, including:
  • Photo ID (e.g., passport, driving license)
  • Proof of National Insurance number
  • Right-to-work documentation
  • DBS check results
  • Employment references
  • Regularly update staff files with ongoing training and performance evaluations.

Policies and Procedures

  • Ensure all HR policies are up-to-date and aligned with CQC requirements.
  • Regularly review and update recruitment and onboarding procedures.

Training and Development

  • Schedule mandatory training sessions for new hires, including safeguarding, health and safety, and data protection.
  • Provide ongoing professional development opportunities to support career growth.

For more detailed guidance and templates, registered managers can refer to resources such as the Ultimate Recruitment Toolkit by QCS and the Staff Recruitment File Checklist​ (QCS)​​ (QCS)​. Additionally, QCS offers a comprehensive Induction and Onboarding Policy to ensure new staff are effectively integrated into the organization​ (QCS)​.